Are you’re looking to improve your written communication skills or learn how to better manage difficult conversations, many business books on communication can help. In this article, we’ve rounded up some of the best business books on communication, so you can start improving your skills today.
Benefits of effective communication
In today’s business world, effective communication is more important than ever. As the use of technology rises, we can now connect with people worldwide with the click of a button. However, this does not mean that communication is always easy. Communicating effectively can be difficult, especially in a professional setting.
There are many benefits of effective communication in business.
- Build Trust – It can help to build trust between employees and managers. When people feel they can openly communicate, they are more likely to trust and respect one another. This can lead to a more positive and productive work environment.
- Prevents misunderstandings – By communicating effectively, we can avoid misunderstandings. Misunderstandings can lead to conflict and hurt feelings, so it’s best to just prevent them in the first place.
- Helps problem-solving – When we communicate effectively, it allows us to solve problems more efficiently. We can figure out the problem and come up with a solution together.
- Promotes collaboration – Effective communication promotes collaboration because it allows people to work together towards a common goal.
- Improves relationships – Communication is the foundation of any good relationship. Communicating effectively can deepen our connection with others and create more meaningful relationships.
- Resolve Conflict – Effective communication can help to resolve conflict. When people can openly communicate with each other, it can help to identify and address problems before they escalate into bigger issues. This can lead to a more harmonious workplace and better working relationships.
- Improve Customer Service – Effective communication can improve customer service. When employees can communicate effectively with customers, they would understand their needs and provide the best possible service. This can lead to repeat customers and referrals for your business.
How to improve communication skills
We all know communication is key, but sometimes it’s difficult to understand how to improve our communication skills. Whether you’re struggling with communicating your needs to your partner or having trouble getting your point across at work, there are some simple things you can do to become a better communicator.
Start by being a good listener. It seems obvious, but it’s essential for effective communication. When the person you’re talking to feels like they’re being heard, they’re more open to what you have to say.
Be clear and concise in your speech. This doesn’t mean you have to be brief, but it does mean avoiding ambiguity. If the person you’re talking to doesn’t understand what you’re trying to say, the conversation will not be productive.
See things from the other person’s perspective. It is definitely too easy to get wrapped up in our perspective and fail to see where the other person is coming from. If you can try to understand where they’re coming from, it will be easier to find common ground and come to a resolution.
How to develop a communication strategy for your business
Are you looking to develop a communication strategy for your business but unsure where to start? You should start with a few key steps.
First, consider your audience. Who are you trying to communicate with? What are their needs and wants? What kind of language do they respond to? Once you understand your audience well, you can start to develop messaging that will resonate with them.
Next, think about the channels you will use to reach your audience. Will you be using email, social media, or face-to-face interactions? Each channel has different areas strengths and weaknesses, so it’s important to choose the right one for your purposes.
Finally, make a clear call to action. What action should your audience take after receiving your message? Call to action that are clear, concise and aligns with your overall goals are a win-win.
By following these steps, you can develop a communication strategy to help you succeed with your target audience.
10 Best Business Books on Communication
Good communication skills are important more than ever in our fast-paced, constantly-connected world. Whether you’re looking to improve your professional communication with clients or colleagues or hoping to strengthen your relationships, these 10 books can help you develop the communication skills you need.
#1. Design for How People Learn
- Author: Julie Dirksen
Design for How People Learn is one of the best business books on communication. In Design for How People Learn, Julie Dirksen shows us how to apply the latest neuroscience and cognitive psychology insights to design instructional materials.
The book is divided into three sections:
The first section looks at how the brain processes information and how we can design instructional materials that utilize this knowledge.
The second section looks at how people learn best and provides tips on designing instruction that accommodates different learning styles.
The third section provides practical guidelines for implementing the principles discussed in the first two sections.
This is an excellent book for anyone who designs or implements instructional materials. It is packed with useful information and is easy to read.
#2. The Big Book of Dashboards
- Authors: Steve Wexler, Jeffrey Shaffer, Andy Cotgreave
The Big Book of Dashboards is a business books on communication. In The Big Book of Dashboards, author Steve Wexler/Andy Cotgreave provides readers with over 100 templates for creating effective visualizations for data analysis.
Wexler believes that dashboards are essential for understanding complex data sets and making informed decisions. He provides readers with step-by-step instructions on creating their dashboards, using real-world examples.
The book covers various topics, including choosing the right chart type, designing for mobile devices, and incorporating interactive features. Readers will also learn how to use popular visualization software like Tableau and QlikView.
The Big Book of Dashboards is an essential guide for anyone who wants to create better visualizations for their data.
#3. Effective Data Storytelling: How to Drive Change
- Author: Bren Dykes
Are you looking for ways to be a more effective communicator? Do you want to learn how to better tell data stories that drive change? If so, this book is one of the best business books on communication for you!
Effective Data Storytelling: How To Drive Change is written by data visualization expert Bren Dykes. In this book, He provides readers with practical tips and techniques for using data storytelling to influence others and drive change.
He also includes real-world examples of data storytelling in action, so you can see how these concepts can be applied in your work.
If you want to learn how to communicate more effectively and use data storytelling to drive change, this book is a great resource!
#4. This Is Service Design Doing
- Authors: Marc Stickdorn, Markus Hormesis, Adam Lawrence, Jakob Schneider
If you want to improve your communication skills, this is the book for you. “This Is Service Design Doing” is a great resource that covers everything from effective listening to body language.
The book is divided into four sections: service design basics, communication tools, case studies, and resources. Each section contains information that will help you improve your communication skills.
The service design basics section covers the customer journey, service blueprints, and user research. This section will give you a good foundation for building your communication skills.
The communication tools section includes storytelling, nonverbal communication, and active listening chapters. This section will give you practical tools that you can use to improve your communication skills.
The case studies section contains real-world examples of how service design has been used to improve communication in organizations. These case studies will show you how effective communication can make a difference in the world of business.
The resources section includes a list of books, websites, and other resources that will be helpful in your journey to becoming a better communicator.
If you’re looking for a comprehensive guide to improving your communication skills, this book is for you. “
#5. Gamestorming: A Playbook for Innovators
- Authors: Dave Gray, Sunni Brown, James Macanufo
Gamestorming: A Playbook for Innovators is one of the best business books on communication. The book provides tips and techniques for improving communication to promote innovation.
Some of the topics covered in the book include brainstorming, problem-solving, and team building. The book also includes games and activities that can help improve communication within a team.
If you are looking for a way to improve communication within your team, Gamestorming: A Playbook for Innovators is a great resource.
#6. Microsoft Teams For Dummies
- Author: Rosemarie Withee
If you’re looking for a book to help you get the most out of Microsoft Teams, you should check out “Microsoft Teams For Dummies.” This book is written by Rosemarie Withee, and it’s packed with information on how to use Teams to your advantage.
The book starts by providing an overview of what Teams are and how it works. You’ll learn about the various features of Teams and how to use them to your advantage. You’ll also learn about some of the best practices for using Teams effectively.
After reading this book, you’ll understand how to use Microsoft Teams to improve your communication and collaboration skills. You’ll also be able to take advantage of all the features that Teams offer. If you’re looking for a comprehensive guide to using Microsoft Teams, this book is for you!
#7. Envisioning Information
- Author: Edward Tufte R
In Envisioning Information, Edward Tufte provides a detailed and interesting exploration of how graphical displays of information can be used to enhance our understanding of complex data.
Tufte begins by discussing some basic principles of good information design, such as visual cues to direct the reader’s attention and “small multiples” to compare different data sets. He then applies these principles to various real-world examples, including maps, subway diagrams, and statistical charts.
This book is an excellent resource for anyone who needs to design better information graphics. It is also a fascinating read for anyone interested in the history and philosophy of information design.
#8. Storytelling with Data: Let’s Practice!
- Author: Cole Nussbaumer Knaflic
This is another one of the best business books on communication. This book is a great resource for those who want to learn how to tell stories with data. It provides a step-by-step guide on how to effectively communicate data and information.
The book covers various topics such as choosing the right chart type, simplifying data, and using color effectively. It also includes many practical examples that readers can follow.
Overall, this book is a great choice for anyone who wants to improve their data storytelling skills.
#9. Amplify Your Influence: Transform How You Communicate and Lead
- Author: Rene Rodriguez
In Amplify Your Influence, author and communication expert Rene Rodriguez provides readers with a step-by-step guide on improving their communication skills.
The book starts with an overview of the different types of communication and the channels that can be used to communicate. It then moves on to provide tips on how to improve your communication skills in each of these areas.
Some topics covered include active listening, nonverbal communication, emotional intelligence, and conflict resolution.
If you are looking for a book that will help you improve your communication skills, Amplify Your Influence is a great choice.
#10. slide:ology: The Art and Science of Creating Great Presentations
- Author: Nancy Duarte
If you want to improve your presentation skills, you should check out slide:ology. This book covers the art and science of creating great presentations, and it’s packed with tips and tricks to help you take your productions to the next level.
Some of the topics covered in slide:ology include choosing the right visuals for your presentation, using storytelling to engage your audience, and using data effectively. You’ll also learn how to design displays that are easy to follow and understand.
If you want to become a master of presentations, then slide:ology is a must-read.
There are many business books on communication, but these 10 are some of the best. Each one offers valuable insights into improving your communication skills, whether you’re communicating with customers or employees. If you’re looking to improve your ability to communicate effectively, be sure to check out these books.
Frequently Asked Questions
What are the 7 C of communication?
The seven C’s are clarity, correctness, conciseness, courtesy, concreteness, consideration, and completeness.
What is an effective communication book?
Effective Communication books are guides that teach skills and strategies for successful workplace conversations.
What are the 7 essentials of communication?
According to the seven C’s, communication needs to be: clear, concise, concrete, correct, coherent, complete, and courteous.